Privacy Policy

Last Updated: 27 / january / 2025

1. Introduction
Silver-Hive, owned by SilverHive Consulting, LLC (the "Data Controller"), is committed to protecting your privacy and safeguarding your personal data. This policy explains how we collect, use, and secure your information when you visit our website or purchase digital products. By using Silver-Hive, you agree to the terms below.

2. Information We Collect

Personal Information (provided voluntarily):

• Name, email, billing/shipping address.

• Payment details (processed securely via third-party processors like Stripe/PayPal).

• Account credentials (if you create an account).

Non-Personal/Device Information (collected automatically):

• IP address, browser type, device type, time zone, cookies.

• Usage data (pages visited, referral sources, interactions on the site).

Cookies and Tracking Technologies:

• We use cookies to enhance user experience, analyze traffic, and personalize content. You can manage preferences via browser settings.

3. Why We Process Your Data

• To fulfill orders, communicate about your account, and respond to inquiries.

• To improve website functionality, products, and services.

• To send promotional emails (with consent) and comply with legal obligations.

• To prevent fraud, abuse, and maintain statistical insights (non-identifying aggregated data).

4. Legal Basis for Processing (GDPR Compliance)

• For European Residents: We process data to fulfill contracts (e.g., order processing) or pursue legitimate business interests (e.g., fraud prevention, website optimization). Your data may be transferred outside Europe (e.g., to the U.S. or Canada) with appropriate safeguards.

5. Data Sharing and Disclosure

• Third Parties: We share data only as necessary with:

  • Payment processors (to complete transactions).

  • Service providers (e.g., hosting, analytics).

  • Legal authorities (if required by law, subpoena, or to protect safety/rights).

• No sale or rent of personal data to third parties for marketing purposes.

6. Data Security

• We use encryption, secure servers, and regular audits to protect your data.

• While we implement industry-standard measures, no internet transmission is 100% secure.

7. Your Rights

• All Users: Access, correct, delete, or opt out of marketing communications.

• European Residents: Additional GDPR rights, including:

  • Right to erasure, restriction, data portability, and objection.

  • Right to withdraw consent or challenge automated decision-making.

• To exercise rights, contact us at info@silver-hive.com.

8. Third-Party Links

• Our site may link to external websites. We are not responsible for their privacy practices. Review their policies before sharing data.

9. Children’s Privacy

• Silver-Hive is not intended for users under 13. We do not knowingly collect data from children. Contact us if you believe we have inadvertently done so.

10. Policy Updates

• Changes will be posted here with an updated "Last Revised" date. Regularly review this policy for updates.

11. Contact Us
For questions, data requests, or concerns:

• Email: info@silver-hive.com